Delivery Policy

Introduction

Welcome to Savessi Beauty’s Delivery Policy. Our aim is to provide you with a seamless and satisfying delivery experience. Below, you will find all the necessary information regarding our delivery processes, ensuring your Savessi Beauty products reach you in perfect condition and in a timely manner.

Delivery Destinations

  • Domestic (United Kingdom):
    • We offer both standard and express shipping options.
    • Enjoy free standard shipping on orders above a certain threshold.
  • International Shipping:
    • We ship globally, with availability and restrictions subject to international regulations.

Processing Times

  • Standard Orders:
    • Orders are usually processed within 1-2 business days.
    • Orders placed on weekends or UK public holidays are processed the next business day.
  • Custom Orders:
    • Custom orders may require additional processing time, which will be communicated upon order placement.

Shipping Costs and Timeframes

  • Standard Shipping:
    • Delivery within 3-6 business days in the UK.
    • Shipping costs are calculated based on the order value and destination.
  • Express Shipping:
    • Faster delivery options are available at an additional cost.

Tracking Your Order

  • Upon dispatch, a tracking number will be provided via email.
  • You can track the progress of your shipment on our website.

Customs, Duties, and Taxes

  • International orders may be subject to customs fees, which are the responsibility of the customer.
  • We advise checking local regulations for specific import duties and taxes.

Delivery Issues

  • In case of any delivery problems, please contact our customer service for assistance.
  • We are not liable for lost or stolen packages after confirmed delivery.

Returns and Exchanges

  • Please refer to our Return Policy for instructions on returning or exchanging items.

Signature Requirement

  • For certain high-value items or expedited deliveries, a signature may be required upon delivery.

eGift Cards

  • eGift Cards are delivered electronically via email free of charge.

Bank Authorization

  • All purchases are subject to bank authorization before processing.

Forwarding Services

  • Savessi Beauty is not responsible for damage or loss of goods sent through forwarding companies.
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